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Operations

Technology operations analysis — the practices that distinguish reliable operations from chronic firefighting.

1 article

Operational Excellence in Software Systems
Operations

Operational Excellence in Software Systems

Operational excellence in software is among the most consequential and least systematically pursued sources of organizational reliability. A research-grounded framework for the…

Henrik Olsen Henrik Olsen May 3, 2026 5 min read
Ttl 01

Research-driven analysis of software, technology operations, and engineering practice. New piece each Tuesday.

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